1. Introduction
Petheylife.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (www.Petheylife.com) ("Website"). By accessing the Website, you consent to the practices described herein.
2. Definitions
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Personal Information: Data that identifies you directly or indirectly (e.g., name, email, IP address).
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Aggregated/Anonymized Information: Non-identifiable data used for analytics.
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Children: We do not knowingly collect data from users under 16. Report unintended collection to service@petheylife.com.
3. Information We Collect
3.1 Provided by You
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Account registration, purchases, or customer support interactions (e.g., name, address, payment details via third-party processors like PayPal).
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Participation in surveys, promotions, or social media features.
3.2 Automatically Collected
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Technical Data: IP address, browser type, device information.
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Usage Data: Pages visited, clicks, session duration (via cookies and analytics tools like Google Analytics).
3.3 From Third Parties
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Partners, payment processors, or advertising networks.
4. How We Use Your Information
We process your data to:
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Fulfill contracts (e.g., orders, warranties).
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Improve products/services and develop new features.
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Send marketing communications (with consent).
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Ensure security and comply with legal obligations.
Legal Basis: Contractual necessity, legitimate interests, or your consent.
5. Information Sharing
We do not sell your Personal Information. Data may be shared with:
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Service Providers: For payment processing, analytics, or customer support.
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Legal Compliance: To meet laws, regulations, or protect rights.
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Business Transfers: During mergers/acquisitions (under confidentiality).
Anonymized Data: May be shared for research or marketing.
6. International Data Transfers
Data may be stored/processed globally, including outside your country. We implement safeguards (e.g., EU Standard Contractual Clauses) to ensure protection.
7. Your Rights
You may:
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Access, correct, or delete your data.
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Opt out of marketing (via "Unsubscribe" or email to service@petheylife.com).
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Restrict processing or request data portability (EEA users).
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Lodge complaints with your local data authority (EEA).
Retention: Data is kept only as long as necessary for its purpose.
8. Security Measures
We use technical and organizational safeguards (e.g., encryption, access controls). However, no method is 100% secure—use strong passwords and protect your devices.
9. Third-Party Links & Social Media
Our Website may link to external sites or include social media plugins (e.g., Facebook "Like" buttons). Their privacy practices are governed by their own policies.
10. Policy Updates
We may revise this policy periodically. Changes will be posted here with an updated effective date.
11. Contact Us
For questions or complaints:
Email: service@petheylife.com
Response Time: Within 30 days (EEA) or as required by law.