Contact information

Contact PetHey

Thank you for choosing PetHey. Whether you have questions or need assistance during or after your purchase, we're here to help.

Currently, we do not offer phone support but assist through email and online chat tools. Due to service hours, we highly recommend contacting us via email. The only official email address is service@petheylife.com.

You can send an email directly or use the contact form. We recommend using the contact form to ensure your message does not end up in the spam folder.

We aim to respond within 12 business hours, Monday to Friday, from 09:00 to 18:30.