Terms of Service


This website is operated by Petheylife.com. Throughout this site, the terms "we," "us," and "our" refer to Petheylife.com. By using our website and its services, you agree to comply with the following Terms of Service ("Terms") and all associated terms, conditions, policies, and notices.


Please carefully read and understand these Terms before accessing or using our website. If you do not agree with all the terms and conditions in this agreement, you must not access the website or utilize any of our services. Your acceptance is expressly limited to these Terms of Service if this is considered an offer.


Any additional features or tools added to our online store are also subject to these Terms of Service. The most current version of the Terms of Service is available on this page, and we reserve the right to update, modify, or replace any part of these Terms by posting updates or changes on our website. It is your responsibility to regularly review this page for any amendments. Your continued use of our website after any changes are posted constitutes your acceptance of those changes.


Our online store is hosted on Shopify Inc., which provides the e-commerce platform for selling our products and services.


Section 1 - Online Store Terms

By accepting these Terms of Service, you represent that you are of the legal age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have provided consent for any minor dependents to use this site.


You must not use our products for any unlawful or unauthorized purposes, and you agree not to violate any laws in your jurisdiction, including copyright laws, while using our services. You are prohibited from transmitting any worms, viruses, or any code with destructive intent. Violation of these Terms will result in immediate termination of your access to our services.


Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason and at any time. You acknowledge that your content, excluding credit card information, may be transferred unencrypted and may involve transmissions over various networks. Credit card information is always encrypted during transfer.


You must not reproduce, duplicate, copy, sell, resell, or exploit any part of the Service or the website without our express written permission. The headings used in this agreement are included for convenience and do not limit or otherwise affect these Terms.


Section 3 - Accuracy, Completeness, and Timeliness of Information

We are not responsible for any inaccuracies, incompleteness, or lack of timeliness in the information provided on this site. The material on this site is for general informational purposes only and should not be solely relied upon for decision-making. It is your responsibility to consult primary, more accurate, complete, or timely sources of information before making decisions.


This site may contain historical information that is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we are not obligated to update any information on our site.


Section 4 - Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service or any part of it at any time without notice. We are not liable for any modifications, price changes, suspensions, or discontinuances of the Service.


Section 5 - Products or Services (if applicable)

Certain products or services may only be available online through our website and may have limited quantities. They are subject to our Return Policy.


We have made efforts to accurately display the colors and images of our products, but we cannot guarantee that your computer monitor will accurately represent those colors. We reserve the right to limit sales of our products and services to specific individuals, geographic regions, or jurisdictions on a case-by-case basis. We may also limit product quantities. Descriptions and pricing of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Offers for products or services on this site are void where prohibited.


We do not warrant that the quality of products, services, information, or other materials obtained by you will meet your expectations, or that errors in the Service will be corrected.


Section 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. This includes orders placed under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If we make changes to or cancel an order, we will attempt to notify you using the contact information you provided. We may also limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.


You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card information, to facilitate your transactions and communication.


For more details, please review our Returns Policy.


Section 7 - Optional Tools

We may provide access to third-party tools, but we do not monitor or have control over them. You agree that we provide access to these tools "as is" and "as available" without warranties, representations, or conditions of any kind and without endorsement. We are not liable for any issues related to your use of optional third-party tools. Your use of these tools is at your own risk, and you should review and approve the terms provided by the third-party provider(s).


In the future, we may offer new services, features, or tools through the website, which will also be subject to these Terms of Service.


Section 8 - Third-Party Links

Our Service may include materials from third parties. Third-party links may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating third-party content and do not warrant or have any liability for third-party materials or websites. You should carefully review third-party policies and practices before engaging in any transactions. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


Section 9 - User Comments, Feedback, and Other Submissions

If you send specific submissions to us at our request (e.g., contest entries) or creative ideas, suggestions, proposals, or other materials without our request, you agree that we may use, edit, copy, publish, distribute, translate, and utilize your comments in any medium without restrictions. We have no obligation to maintain comments in confidence, provide compensation, or respond to comments. We may, at our discretion, monitor, edit, or remove content that we deem unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any intellectual property rights or these Terms of Service.


You agree that your comments will not infringe upon the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. Your comments should not contain libelous, unlawful, abusive, obscene material, or any computer viruses or malware that may affect the Service's functionality. You may not use a false email address, impersonate someone else, or mislead us or third parties about the origin of your comments. You are responsible for the accuracy of any comments you make, and we assume no liability for comments posted by you or third parties.

Section 10 - Personal Information

The submission of personal information through our store is governed by our Privacy Policy. Please review our Privacy Policy to understand how we handle your personal information.


Section 11 - Errors, Inaccuracies, and Omissions

Occasionally, there may be errors, inaccuracies, or omissions in the information presented on our site or within the Service. These errors may pertain to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is found to be inaccurate, without prior notice, including after order submission. We have no obligation to update or clarify information unless required by law. The presence of a specified update or refresh date does not imply that all information on the website has been modified or updated.


Section 12 - Prohibited Uses

In addition to other prohibitions outlined in these Terms of Service, you are prohibited from using the site or its content for any unlawful purpose, soliciting others to participate in unlawful acts, violating international, federal, provincial, or state regulations, infringing upon our intellectual property rights or those of others, harassing, abusing, insulting, defaming, or discriminating based on various factors, submitting false or misleading information, uploading or transmitting viruses or other malicious code, collecting personal information of others, engaging in spam or phishing, or interfering with the security features of the Service or any related website. We reserve the right to terminate your use of the Service for violating any of these prohibited uses.


Section 13 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results you obtain from using the service will be accurate or reliable.


You agree that we may remove the service for indefinite periods or cancel the service at any time without notice. Your use of the service is at your sole risk. The service, and all products and services provided to you through it, are provided "as is" and "as available" without any representation, warranties, or conditions of any kind, whether express or implied. We disclaim all implied warranties or conditions, including but not limited to merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.


In no event shall Petheylife.com, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, arising from your use of the service or any products procured through the service. This includes, but is not limited to, errors or omissions in any content or any loss or damage incurred due to the use of the service or any content (or product) posted, transmitted, or made available through the service. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the limitations stated here may not apply to you.


Section 14 - Indemnification

You agree to indemnify, defend, and hold Petheylife.com and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees harmless from any claim or demand, including reasonable attorney's fees, made by any third party due to or arising from your breach of these Terms of Service or your violation of any law or the rights of a third party.


Section 15 - Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be severed from these Terms. Such determination shall not affect the validity and enforceability of the remaining provisions.


Section 16 - Termination

The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement. These Terms of Service are effective unless and until terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or by ceasing to use our site. We may also terminate this agreement at our discretion if you fail to comply with any term or provision of these Terms, with or without notice. In the event of termination, you will remain liable for any amounts due up to the termination date.


Section 17 - Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of such right or provision. These Terms of Service, along with any policies or operating rules posted by us on this site or in respect to the Service, constitute the entire agreement and understanding between you and us, governing your use of the Service and superseding any prior agreements, communications, or proposals, whether oral or written. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


Section 18 - Governing Law

These Terms of Service and any separate agreements for Services shall be governed by and construed in accordance with the laws of China.


Section 19 - Changes to Terms of Service

The most current version of the Terms of Service is available on this page. We reserve the right to update, change, or replace any part of these Terms of Service at our discretion by posting updates and changes on our website. It is your responsibility to check our website regularly for changes. Your continued use of our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


Section 20 - Contact Information

If you have any questions regarding these Terms of Service, please contact us at service@petheylife.com.